电大《管理英语3》形考题库2
电大《管理英语3》形考题库2
"题目：_____ is known to all， too much fat causes heart problems.
It
As
Just as"
题目：— Do you mind if I smoke here？
—__________________
No， thanks.
Yes， please.
Yes， better not."
题目：— Does she speak French or German？
— She doesn't， _____.
either
neither
none"
题目：— If you invite a Muslim to dinner， what are you advised not to order for him？
— _____________
chicken
pork.
mutton."
题目：— Jack won't like the film， you know.
—___________________ I don't care what Jack thinks!
So why？
So what？
So how？"
题目：— What vegetables are in season now？
— Radish and carrot，_____.
I know
I see
I think"
题目：—What do you think about Japanese food？
—____________________
Overall， the diet there is a healthy one-- low fat.
Public environment has been greatly improved.
I didn't have much time to prepare food， so I ate out a lot."
题目：A vegetarian diet consists of the following EXCEPT ___________.
meat
vegetable
fruit"
题目：All things ______ ，the planned flight will have to be cancelled.
be considered
considered
considering"
题目：I ________ a book when the telephone______.
was reading…rang
read…rang
was reading…was ringing"
题目：I don't think anyone can accuse him ____________ not being honest.
of
with
about"
题目：I'm used to____________up early now.
get
getting
to get"
题目：The machine _____this morning for no reason.
broke off
broke out
broke up"
题目：This is the book ______I have learned a lot.
to which
by whom
from which"
题目：We have spent all of our spare time， ______ ， our spare money， on the project.
as soon as
as long as
as well as"
"二、翻译
为下面的句子选择正确的翻译（每题10分）。
操作提示：通过题干后的下拉框选择题目的正确答案。
1. Not only does the offending company suffer losses， but the whole milk market suffers a sharp drop in sales. {A； B； C}
A. 违规公司没有遭受损失，但是整个奶制品市场的销售额大幅下降。
B. 不仅违规公司而且整个奶制品市场都遭受损失，销售额大幅下降。
C. 不仅违规公司遭受损失，而且整个奶制品市场的销售额也大幅下降。
2. But at the moment the industrial standards are too low to stop these problems from occurring. {A； B； C}
A. 但目前行业标准太低， 所以要阻止这些问题的发生。
B. 但目前行业标准太低， 无法阻止这些问题的发生。
C. 虽然目前行业标准太低， 但是能够阻止这些问题的发生。
3. A question that often troubles food companies is how to control problems like rats and insects without harming the food. {A； B； C}
A. 经常困扰食品公司的一个问题是， 如何控制对食物造成破坏的老鼠和昆虫。
B. 经常困扰食品公司的一个问题是， 如何控制老鼠和昆虫，同时又不会对食物造成破坏。
C. 经常困扰食品公司的一个问题是， 如何控制老鼠和昆虫，虽然它们不会对食物造成破坏。
4. The area of grass should be kept short to deny pests a place to live. {A； B； C}
A. 长草的区域应该小一些，不给害虫生存的空间。
B. 草地的面积小一些，就不会给害虫生存的地方。
C. 害虫总是找到生存的空间，所以草的区域应尽可能小。
5. Community service is a way for a person to give back to a community in which they live. {A； B； C}
A. 社区服务是一个人退居社区的一种方式。
B. 社区服务是一个人回报他们所居住社区的一种方式。
C. 社区服务是一个人把自己还给社区的一种方式。"
"二、听力理解
听对话录音，根据对话内容判断正误（每题10分）。
TASK3_TEST.MP3
操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。
1. Helen is worried about food safety. {T； F}
2. So far， the contaminated baby milk hasn't caused any deaths yet. {T； F}
3. Food incidents occur not as often nowadays as before. {T； F}
4. Food safety is an old problem. {T； F}
5. Public confidence in the milk industry will be back soon. {T； F}"
"二、听力理解
听对话录音，根据对话内容判断正误（每题10分）。
TASK4_TEST.MP3
操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。
1. Michael is still drinking Koukou Old Yogurt these days. {T； F}
2. Industrial gelatin has reportedly been added into Koukou Old Yogurt. {T； F}
3. There are heavy metals in the yogurt under discussion. {T； F}
4. Food safety issues seem to be somewhat outstanding nowadays. {T； F}
5. At present people eat very little processed food. {T； F}"
"二、听力理解
听对话录音，根据对话内容完成下方题目（每题10分）。
TASK4_TEST.MP3
操作提示：通过题干后的下拉框选择题目的正确答案。
1. The problem with Koukou Old Yogurt is that it contains __________. {A； B； C}
A. processed food
B. leather products
C. industrial gelatin
2. We can infer from the dialog that lead is __________. {A； B； C}
A. a heavy metal
B. processed food
C. a company manager
3. According to Michael， food safety problems can't be prevented because __________. {A； B； C}
A. there aren't any industrial standards
B. the industrial standards are too high
C. the industrial standards are too low
4. Melinda's solution to the food safety problem is __________. {A； B； C}
A. punishing the companies concerned severely
B. sending a text message to the companies concerned
C. sending a text message to all the other companies
5. In the dialog， _send a clear message_ to means to __________. {A； B； C}
A. publish
B. warn
C. inform"
"二、完型填空（每空10分）。
操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。
Fruit is good for people. Many people eat some {fruit； pears； apples} every day. Mr. Black and Mrs. Black like fruit very much and every Monday Mrs. Black goes to buy some fruit in the shop near her house. The man in the shop knows her well and helps a lot. She can buy all {kind； pieces； kinds} of fruit there， like apples， pears， oranges and bananas. In different time of the year the {prices； price； value} of each kind of fruit is not the {good； bad； same}， sometimes high， something low. Mrs. Black likes to buy cheap fruit. But Mr. Black likes bananas only. She buys bananas for him every week. She only buys cheap {fruit； goods； products} for herself."
"二、阅读理解
阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）
FOOD SAFETY
A question that often troubles food companies is how to control problems like rats and insects without harming the food. Pest control experts say poisons should never be used where they may enter food. They say the first line of defense against pests is to clean the places where the food is handled or stored.
Floors， food preparation surfaces and tools can be disinfected with chemicals like chlorine， iodine or bromine. Food containers should be stored about half a meter off the ground and about half a meter away from any walls. Storage areas should be kept dry and clean.
Containers for raw materials such as rice， wheat， etc. should be kept closed and clean. Any foodstuff split during delivery or handling should be cleared up both inside and outside the building. Pests enter a building from the outside， so pay attention to outer walls. Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live.
Check that doors and windows are completely closed. Also any hole that might allow pests to enter a building should be filled. Rats can enter through a hole the size of a coin. A mouse can pass through a hole half that size.
Supervisors should make a list of pest control measures to be taken by employees. This will aid the efforts and also help prepare for any inspections. In most countries， there is a food and drug administration bureau， or some agency with a similar name， which enforces rules nationwide， responsible for rules about the use of pesticides， etc. However， businesses where food is stored， prepared or sold must also follow state and local health laws. Most of these governmental departments or bureaus have their websites with information about food safety policies and other issues. People can easily access the information.
操作提示：通过题干后的下拉框选择题目的正确答案。
1. According to pest control experts， why should poisons never be used in food companies？ {A； B； C}
A. Because they may enter food.
B. Because they may kill rats.
C. Because they may be harmful to the plants.
2. What is the first line of defense against pests？ {A； B； C}
A. To check that doors and windows are completely closed.
B. To clean the places where food is handled or stored.
C. To fill any hole that might allow pests to enter a building.
3. How can floors， food preparation surfaces and tools be disinfected？ {A； B； C}
A. With smoke.
B. With water.
C. With chemicals.
4. Why should attention be paid to outer walls？ {A； B； C}
A. To prevent pests from entering a building from outside.
B. To keep moist from entering a building from outside.
C. To stop sun rays from entering a building from outside.
5. What dose the passage mainly talk about？ {A； B； C}
A. Why poisons should never be used where they may enter food.
B. Why the growth of plants should be blocked and grass be kept short.
C. How to control rats and insects without harming the food."
"二、阅读理解
阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）
FOOD SAFETY
A question that often troubles food companies is how to control problems like rats and insects without harming the food. Pest control experts say poisons should never be used where they may enter food. They say the first line of defense against pests is to clean the places where the food is handled or stored.
Floors， food preparation surfaces and tools can be disinfected with chemicals like chlorine， iodine or bromine. Food containers should be stored about half a meter off the ground and about half a meter away from any walls. Storage areas should be kept dry and clean.
Containers for raw materials such as rice， wheat， etc. should be kept closed and clean. Any foodstuff split during delivery or handling should be cleared up both inside and outside the building. Pests enter a building from the outside， so pay attention to outer walls. Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live.
Check that doors and windows are completely closed. Also any hole that might allow pests to enter a building should be filled. Rats can enter through a hole the size of a coin. A mouse can pass through a hole half that size.
Supervisors should make a list of pest control measures to be taken by employees. This will aid the efforts and also help prepare for any inspections. In most countries， there is a food and drug administration bureau， or some agency with a similar name， which enforces rules nationwide， responsible for rules about the use of pesticides， etc. However， businesses where food is stored， prepared or sold must also follow state and local health laws. Most of these governmental departments or bureaus have their websites with information about food safety policies and other issues. People can easily access the information.
操作提示：通过题干后的下拉框选择题目的正确答案。
1. Where， according to Pest control experts， should poisons never be used？ {A； B； C}
A. Where food may be contaminated.
B. Where there are few rats.
C. Where children may get hands on them.
2. From the text， we know that like chlorine， iodine or bromine are all __________. {A； B； C}
A. foods
B. chemicals
C. fruits
3. Outer walls are built ___________. {A； B； C}
A. to prevent pests from entering a building from outside.
B. to protect rice and wheat from rain and wind.
C. to block the growth of plants.
4. Why is it necessary for supervisors to make a list of pest control measures？ {A； B； C}
A. To follow state and local health laws.
B. To be carried by employees.
C. To help control pests and help prepare for any inspection.
5. The responsibilities of a food and drug administration bureau is __________. {A； B； C}
A. to set up rules about the use of pesticides and enforces them all over the country.
B. to make sure any hole that might allow pests to enter a building should be filled.
C. to check that doors and windows are completely closed."
"二、阅读理解
阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。（每题10分）
THE INTERNATIONAL FOOD SAFETY AUTHORITIES NETWORK （INFOSAN）
With the rapid globalization of food production and trade， international issues related to food safety are likely to increase. Food safety authorities all over the world have realized that food safety problems should be carried out at both national and international levels. There is a pressing need for exchanging routine information on food safety issues， and sharing experiences and information quickly when a food safety related event takes place.
INFOSAN is a joint program between the World Health Organization （WHO） and the Food and Agriculture Organization of the United Nations （FAO）. This global network includes 181 Member States. Each has a designated INFOSAN Emergency Contact Point which manages communication between national food safety authorities.
The network aims to:
• Promote the rapid exchange of information during food safety related events；
• Share information on important food safety related issues of global interest；
• Promote partnership and cooperation between countries；
• Help countries strengthen their capacity to manage food safety risks.
As part of its routine activities， the INFOSAN Secretariat publishes reports in six languages and provides members with summaries and guidance on relevant food safety issues.
INFOSAN helps exchange food safety information and experience among its members. It is also a useful resource for other public health organizations which recognize INFOSAN as an organization through which findings of investigations and strategies for improving food safety may be shared.
INFOSAN monitors possible international food safety related events in close cooperation with the WHO Alert and Response Operations program. INFOSAN can work with other international organizations to provide assistance to the countries or regions with emerging food safety events of possible international concern.
操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。
1. It is probable that there will be more and more safety related issues worldwide. {T； F}
2. Food safety authorities in each country believe that food safety problems should be solved within their country. {T； F}
3. The major duty of the INFOSAN Emergency Contact Point in each FAO member state is to manage communication between national food safety authorities. {T； F}
4. Public health organizations can get findings of investigations and strategies for food safety improvement from INFOSAN. {T； F}
5. INFOSAN monitors possible international events concerning food safety independently. {T； F}"
二、阅读理解
阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）
The International Food Safety Authorities Network （INFOSAN）
With the rapid globalization of food production and trade， international issues related to food safety are likely to increase. Food safety authorities all over the world have realized that food safety problems should be carried out at both national and international levels. There is a pressing need for exchanging routine information on food safety issues， and sharing experiences and information quickly when a food safety related event takes place.
INFOSAN is a joint program between the World Health Organization （WHO） and the Food and Agriculture Organization of the United Nations （FAO）. This global network includes 181 Member States. Each has a designated INFOSAN Emergency Contact Point which manages communication between national food safety authorities.
The network aims to:
• Promote the rapid exchange of information during food safety related events；
• Share information on important food safety related issues of global interest；
• Promote partnership and cooperation between countries；
• Help countries strengthen their capacity to manage food safety risks.
As part of its routine activities， the INFOSAN Secretariat publishes reports in six languages and provides members with summaries and guidance on relevant food safety issues.
INFOSAN helps exchange food safety information and experience among its members. It is also a useful resource for other public health organizations which recognize INFOSAN as an organization through which findings of investigations and strategies for improving food safety may be shared.
INFOSAN monitors possible international food safety related events in close cooperation with the WHO Alert and Response Operations program. INFOSAN can work with other international organizations to provide assistance to the countries or regions with emerging food safety events of possible international concern.
操作提示：通过题干后的下拉框选择题目的正确答案。
1. The need for regular exchange of information on food safety issues is __________ when a food safety related event emerges.
回答
A. unnecessary
B. urgent
C. unimportant
2. It is __________ that international issues related to food safety will increase.
回答
A. unlikely
B. impossible
C. probable
3. The Food and Agriculture Organization of the United Nations （FAO） carries out the food safety problem __________.
回答
A. with WHO
B. alone
C. successfully
4. INFOSAN is responsible for the following EXCEPT __________.
回答
A. promoting information exchange
B. helping countries manage food safety risks
C. promoting trade between countries
5.__________ has a designated INFOSAN Emergency Contact Point for communication between national food safety authorities.
回答
A. Every member state of INFOSAN
B. Every member state of FAO
C. Every member state of WHO
"题目：— ___________
— To sum up， it is a continual process， from a new-born baby to the end of one's life.
How do you feel about Community Health Service？
What does Community Health Service mean exactly？
What do you think of Community Health Service？"
题目：— ___________________
— Once or twice a week.
How soon will you arrange for me to visit someone at home？
How often will you arrange for me to visit someone at home？
How long will you arrange for me to visit someone at home？"
题目：—_______________
— Generally speaking， we are concerned with all aspects of promoting good health.
What health care programs are there in the community？
What are health care programs there in the community？
What health care programs there are in the community？"
题目：—Anything else？
—________________
We provide education relating to depression and anxiety.
First， we provide education relating to depression and anxiety.
Moreover， we provide education relating to depression and anxiety."
题目：—Good morning， Volunteering Matters， how can I help you？
—___________________
Good morning， I'd like to find out how I could pay online.
Good morning， I'd like to find out how I could make an appointment.
Good morning， I'd like to find out how I could become a volunteer."
题目：Business people exercise their leadership in the community service area ______ the commercial world.
as well as
but
so"
题目：Communities are part of everyday life and have positive ________ on its members.
affects
effects
efforts"
题目：Community service is a great way to help people in their time of need. It is great to see the happiness that results ______ it.
of
in
from"
题目：Community service is important to me because it provides me with eye-opening experiences while ______ many people.
benefit
benefitting
benefits"
题目：Community Services Program aims for all members of the community to ______ to basic financial and material resources， information， advice and referral.
have a chance
have an opportunity
have access"
题目：Involvement in community activities ______ an integral and inescapable part of senior managers' jobs.
are seen as
has been seen as
has seen as"
题目：It takes small steps to create big change and this is __________ service-learning hopes to achieve.
what
that
which"
题目：Knowing ______ increases employee loyalty to the company and their leader.
what their CEO was volunteering time for community service
that their CEO was volunteering time for community service
that was their CEO volunteering time for community service"
题目：One of the main benefits of community service is that it ______ a person's character.
sets
builds
makes"
题目：The online What's on for Women provides information ______ upcoming and ongoing events.
about
for
with"
"二、翻译
为下面的句子选择正确的翻译（每题10分）。
操作提示：通过题干后的下拉框选择题目的正确答案。
1. Community service is a way for a person to give back to a community in which they live. {A； B； C}
A. 社区服务是一个人退居社区的一种方式。
B. 社区服务是一个人回报他们所居住社区的一种方式。
C. 社区服务是一个人把自己还给社区的一种方式。
2. Without community service people would not know the meaning of charity and giving back. {A； B； C}
A. 社区服务让人们去做慈善，并得到回馈。
B. 没有社区服务的人，就没有慈善和回馈可言。
C. 没有社区服务，人们就不会知道做慈善和回馈的意义。
3. People of all age groups， with a maximum number of youth are involved in the process of community service. {A； B； C}
A. 所有年龄段的人都投身到了社区服务的事业中，其中年轻人最多。
B. 所有年龄段的人都把最多的青春献给了社区服务。
C. 所有年龄段的人和很多年轻人都投身到了社区服务的事业中。
4. Let's go to Citibank instead of the other guy down the street because they are good corporate citizens. {A； B； C}
A. 去花旗银行吧，而不是街上的其他银行，因为他们是优秀的公民。
B. 去花旗银行吧，而不是街上的其他银行，因为他们是优秀的公民企业。
C. 我们去花旗银行吧，而不是街上的其他人，因为他们是优秀的公民企业。
5. It was the late 1970s that American manufacturing factories realized that quality control was a significant issue. {A； B； C}
A. 它是在1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。
B. 美国的制造业工厂在1970年代发现质量控制是一个重大问题已经很晚了。
C. 1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。"
"二、听力理解
听对话录音，根据对话内容完成下方题目（每题10分）。
TASK4_TEST.MP3
操作提示：通过每题的下拉框选择题目的正确答案。
1. What are health care programs mainly about？ {Alcoholism， depression and anxiety.； Through diet， healthy living， cutting out smoking and so on.； Communication.； All aspects of promoting good health.； Chronic sickness.； The family.； From a newborn baby all the way up to the end of one's life.； Information.}
2. What is the first part of community service health？ {Alcoholism， depression and anxiety.； Through diet， healthy living， cutting out smoking and so on.； Communication.； All aspects of promoting good health.； Chronic sickness.； The family.； From a newborn baby all the way up to the end of one's life.； Information.}
3. How can people help themselves avoid illness？ {Alcoholism， depression and anxiety.； Through diet， healthy living， cutting out smoking and so on.； Communication.； All aspects of promoting good health.； Chronic sickness.； The family.； From a newborn baby all the way up to the end of one's life.； Information.}
4. What areas are of growing concern？ {Alcoholism， depression and anxiety.； Through diet， healthy living， cutting out smoking and so on.； Communication.； All aspects of promoting good health.； Chronic sickness.； The family.； From a newborn baby all the way up to the end of one's life.； Information.}
5. Who typically provides bedside care？ {Alcoholism， depression and anxiety.； Through diet， healthy living， cutting out smoking and so on.； Communication.； All aspects of promoting good health.； Chronic sickness.； The family.； From a newborn baby all the way up to the end of one's life.； Information.}"
"二、完型填空（每空10分）。
操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。
Have you heard about Grandparents Week？ This important community event began {as； with； in} a one day celebration in 2012 to commemorate National Grandparents Day. In 2014， the ACT Government expanded the program to a whole week to fully {capturing； capture； captures} the true worth of grandparents in all their various forms.
Grandparents Week is an annual event to honor and recognize the valuable contribution grandparents make， and the valuable role they play， in their families and the wider ACT community.
This year's festival includes an exciting range of events， programs and activities for young and old {plus； add； including} those in between! Sing some old time tunes or shake a move on the dance floor. Join a fun game of bowls or table tennis.Play your hand at cards. Attend a Senior Club Open Day.Partake in delicious morning teas. {Whoever； However； Whatever} your vintage there's something for everyone during Grandparents Week!
Does your community group have a great event or activity {out mind； in mind； of mind} for seniors？ Would you like to include it as part of the Grandparents Week 2016 program？"
"二、阅读理解
阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）
DOOR-KNOCKING
Door-knocking is the most effective way of making face-to-face community contact， but it has become a lost art. With the recent focus on customer privacy， door-knocking seems like an intrusion into other people's lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface.
BEFORE YOU GO OUT
◆ BEGIN WITH A DOOR HANGER
Try leaving a door hanger two days before you go door-knocking. It should briefly describe the project and say that someone will be around in person.
◆ WEAR AN OFFICIAL NAME TAG
Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.
◆ HAVE PEOPLE KNOCK THEIR OWN BLOCKS
The easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door； after that， everything else is easy.
◆ FIND A GOOD EXCUSE TO DOOR-KNOCK
A short survey about local concerns or a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English？ What if a child answers the door？
WHEN YOU GO OUT
◆ WHEN TO GO AND WHAT TO DO FIRST
The best times to knock are usually Saturdays. On other days， after dinner is ideal. When someone answers the door， smile and introduce yourself； say you are a volunteer and， if it helps， state where you live. Give the name of your organization and， briefly， the reason for the visit.
◆ STATE WHAT ACTION THE OTHER PERSON SHOULD TAKE AND THE BENEFITS
Tell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates， emphasize benefits you've already mentioned and then， if necessary， add further benefits. If a person agrees， follow up immediately. If possible， get a donation， a signature， or a promise.
◆ RECORD CONTACT INFORMATION ON THE SPOT
Record names， addresses， e-mail addresses， phone numbers， and responses to questions on the spot. You won't remember them later!
操作提示：通过题干后的下拉框选择题目的正确答案。
1. Why does the author say that door-knocking has become a lost art？ {A； B； C}
A. It is not effective， no one will take this method any more.
B. People focus on privacy increasingly， so door-knocking seems like an intrusion into other people's lives
C. It is very difficult to do door-knocking，no one knows how to do it now.
2. Which step should be firstly taken when you try door-knocking？ {A； B； C}
A. Find a good excuse to door-knock
B. Wear an official name tag
C. Leave a door hanger
3. What does the underlined phrase “on the spot” mean？ {A； B； C}
A. without delay
B. at some place
C. in a difficult situation
4. Which time is not appropriate for door knocking？ {A； B； C}
A. Saturday afternoon.
B. Monday morning.
C. Thursday evening.
5. Who will receive pleasant reception when they try door-knocking？ {A； B； C}
A. A stranger who is not living in this community and gives no notice for his/her visit.
B. An offensive acquaintance who comes at any time.
C. A neighbor who does good preparation and has significant project to introduce."
"二、阅读理解
阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。（每题10分）
COMMUNITY SERVICE
Community service is a service or activity which is performed by someone or a group of people for the benefit of the public or public organizations.
While volunteers may provide community service， not everyone taking part in a community service program is a volunteer， because not everyone is doing it through their own choice. Sometimes people are asked to do it by:
• their government， as part of a citizenship requirement instead of military service；
• the courts and other criminal justice punishments；
• their school， to meet the requirements of a class， or to meet the requirements of graduation， or， in the case of parents， required to provide a certain number of hours of service in order for their child to be enrolled in a school or sports team.
There are also people providing community service， but they receive some form of payment in return for their work.
YOUTH COMMUNITY SERVICE
Community service performed by young people， also known as youth service， is intended to strengthen young peoples' senses of civic engagement and community， and to help them achieve their educational， developmental and social goals.
HIGH SCHOOL GRADUATION
Many educational institutions in the United States require students to perform community service hours to graduate from high school. In some high schools in Washington State， for example， students must complete 60 hours of community service to receive a diploma.
CONDITIONS OF PARTICIPATION
Contribution of service is a condition of enrollment in some programs. Most commonly， parents may be required to serve for their child to be enrolled in a school or sports team.
COLLEGES
Though technically not a requirement， many colleges make community service an unofficial requirement for acceptance. However， some colleges prefer work experience over community service， and some require that their students also participate in community service in order to graduate.
操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。
1. The organizer is the beneficiary of community service. {T； F}
2. Some people who take part in community services are not volunteers. {T； F}
3. Most of the youth who volunteer in community service are motivated by personal purposes. {T； F}
4. In some high schools， students must complete certain hours of community service to receive a diploma. {T； F}
5. Every university considers community service is the most important experience for students among other practices， like internship. {T； F}"
"二、阅读理解
阅读下面的文章，根据文章内容选词填空。（每题10分）
COMMUNITY SERVICE
Community service is a service or activity which is performed by someone or a group of people for the benefit of the public or public organizations.
While volunteers may provide community service， not everyone taking part in a community service program is a volunteer， because not everyone is doing it through their own choice. Sometimes people are asked to do it by:
• their government， as part of a citizenship requirement instead of military service；
• the courts and other criminal justice punishments；
• their school， to meet the requirements of a class， or to meet the requirements of graduation， or， in the case of parents， required to provide a certain number of hours of service in order for their child to be enrolled in a school or sports team.
There are also people providing community service， but they receive some form of payment in return for their work.
YOUTH COMMUNITY SERVICE
Community service performed by young people， also known as youth service， is intended to strengthen young peoples' senses of civic engagement and community， and to help them achieve their educational， developmental and social goals.
HIGH SCHOOL GRADUATION
Many educational institutions in the United States require students to perform community service hours to graduate from high school. In some high schools in Washington State， for example， students must complete 60 hours of community service to receive a diploma.
CONDITIONS OF PARTICIPATION
Contribution of service is a condition of enrollment in some programs. Most commonly， parents may be required to serve for their child to be enrolled in a school or sports team.
COLLEGES
Though technically not a requirement， many colleges make community service an unofficial requirement for acceptance. However， some colleges prefer work experience over community service， and some require that their students also participate in community service in order to graduate.
操作提示：通过题目中的下拉选项框选择恰当的词语补全句子。
1. I {community service； educational institutions； volunteer in； sense of； the benefit of； are asked to； strengthen； citizenship requirement} our community because a great impact can be made on others' lives through simple actions.
2. {community service； educational institutions； volunteer in； sense of； the benefit of； are asked to； strengthen； citizenship requirement} programs or activities are seen as opportunities for experiential learning.
3. Sometimes the government asks its people to serve their communities to meet the {community service； educational institutions； volunteer in； sense of； the benefit of； are asked to； strengthen； citizenship requirement}.
4. Community service can be defined as a service that is performed for {community service； educational institutions； volunteer in； sense of； the benefit of； are asked to； strengthen； citizenship requirement} the public.
5. Community service is a commitment. A person must want to do it with good intentions and not because they {community service； educational institutions； volunteer in； sense of； the benefit of； are asked to； strengthen； citizenship requirement} do so."
"题目：— How is everything going？
— ________________， we've been quite busy this month and there's been quite a lot of progress since the last inspection.
You can just look
As you can see
Please just look around"
题目：— I'd like to take a look first at those structural support beams that were going to be put in place on the second floor.
—____________， here's your jacket and helmet， and you'd better put on these boots as well – it's our site policy.
Good
You're welcome
Certainly"
题目：—________________ about it now？
—Every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.
What's the plan
What's be doing
What's being done"
题目：—I suggest you offer affected customers a discount on their next store purchase， explain the situation and apologize to them.
—Right， of course.___________________
I'll get on it right away.
I got it now.
I understand perfectly."
题目：—What's the latest situation with all these customer complaints we've been receiving？
—___________the quality of the material has not always been up to standard.
I believe
I'm afraid
I think"
题目：A Chinese company is going to _______ over the well-known Japanese company TOSHIBA Corporation.
get
take
turn"
题目：Apple almost lost its dominance in the smartphone market ________ it became clear that it was difficult to make a call using the much expected iPhone 4.
when
that
where"
题目：I'm going to have a ________ with Mark about this issue tomorrow.
speech
sentence
word"
题目：Let's go ______ the reports on the latest work.
over
with
to"
题目：Not only ________ many cars built in the 1970s ugly and poorly designed， they also became very unreliable after 40-50 thousand miles.
was
are
were"
题目：Our new school building is __________ construction.
under
in
having"
题目：Proper controls that should ________________ developed as part of routine safety procedures were not in place.
has been
have been
be"
题目：The products of this company are always _________ to standard， they have very strict quality control process.
close
down
up"
题目：Then the situation _____________ worse by human error because of the lack of proper training.
was
was made
has became"
题目：Unluckily， some Quality Management System failures _____________ headlines.
do make
does make
do not make"
"二、翻译
为下面的句子选择正确的翻译（每题10分）。
操作提示：通过题干后的下拉框选择题目的正确答案。
1. Quality control is a series of activities that ensure and improve the quality of products and service. {A； B； C}
A. 质量控制是一系列确保提高产品质量的服务行为。
B. 质量控制是确保和提高产品和服务质量的一系列行为。
C. 质量控制是一系列确保和提高产品质量及服务的行为。
2. The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes. {A； B； C}
A. 统计质量控制的目标在于收集数据以便不断地改进制造工艺。
B. 统计的目标在于质量控制，收集数据以便不断地改进制造工艺。
C. 统计质量控制的目标在于收集数据，不断地允许改进制造工艺。
3. Involvement， participation， and teamwork are seen as absolute 'must haves' if a quality workplace is to be created. {A； B； C}
A. 员工介入、员工参与以及团队合作是绝对的“必须有的东西”，如果要创造高质量的工作环境。
B. 如果要创造高质量的工作环境，员工介入、员工参与以及团队合作被视为绝对的“必要条件”。
C. 如果高质量的工作环境要被创造出来，绝对的“必须条件”被视为员工介入、员工参与以及团队合作。
4. It was the late 1970s that American manufacturing factories realized that quality control was a significant issue. {A； B； C}
A. 它是在1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。
B. 美国的制造业工厂在1970年代发现质量控制是一个重大问题已经很晚了。
C. 1970年代晚期美国的制造业工厂才意识到质量控制是一个重大问题。
5. Doorways offer no greater protection than any other area. {A； B； C}
A. 出入口的保护作用比其他区域的更强大。
B. 出入口的保护作用不比其他区域强大。
C. 出入口的保护作用不能与其他强大区域相比。"
"二、听力理解
点击听对话录音，根据对话内容判断正误（每题10分）。
TASK4_TEST.MP3
操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。
1. Mike is met by an engineer at the construction site. {T； F}
2. The construction site doesn't look very busy. {T； F}
3. Mike doesn't inspect the whole construction site. {T； F}
4. It is not the first time the construction site being inspected. {T； F}
5. Fraser knows clearly how the quality is controlled at the construction site. {T； F}"
"二、听力理解
听对话录音，根据对话内容，找出“COLUMN A”中的各方是如何应对产品质量问题的（每题10分）。
TASK3_TEST.MP3
操作提示：通过下拉框选择题目的正确答案。
COLUMN A
COLUMN B
1. Customers
{Trying to understand and solve the problem； Talking to the supplier； Making complaints to the store； Offering customers an exchange or a full refund； Reporting the quality problem to the manager}
2. The store
{Trying to understand and solve the problem； Talking to the supplier； Making complaints to the store； Offering customers an exchange or a full refund； Reporting the quality problem to the manager}
3. The purchasing department
{Trying to understand and solve the problem； Talking to the supplier； Making complaints to the store； Offering customers an exchange or a full refund； Reporting the quality problem to the manager}
4. The manager
{Trying to understand and solve the problem； Talking to the supplier； Making complaints to the store； Offering customers an exchange or a full refund； Reporting the quality problem to the manager}
5. Frank
{Trying to understand and solve the problem； Talking to the supplier； Making complaints to the store； Offering customers an exchange or a full refund； Reporting the quality problem to the manager}"
"二、听力理解
听对话录音，根据对话内容完成下方题目（每题10分）。
TASK3_TEST.MP3。
操作提示：通过题干后的下拉框选择题目的正确答案。
1. What is the product they are talking about？ {A； B； C}
A. Skirts.
B. Shirts.
C. Materials.
2. What is the problem with the product？ {A； B； C}
A. Quality.
B. Color.
C. Quantity.
3. Who first finds out the problem？ {A； B； C}
A. The supplier.
B. The customer.
C. The store.
4. Who first receives the customer's complaints？ {A； B； C}
A. The supplier.
B. The manager.
C. The store.
5. What is the source of the problem？ {A； B； C}
A. The purchasing department.
B. The store.
C. The supplier."
"二、完型填空（每空10分）。
操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。
Total Quality Management （TQM）
Total Quality Management （TQM） is a {comprehend； comprehensive； comprehension} and structured approach to organizational management that seeks to improve the quality of products and services {with； through； in} ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization {or； and； as} may be in adherence to established standards， such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization； it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable， {among； besides； including} schools， highway maintenance， hotel management， and churches. As a current focus of e-business， TQM is based on quality management {from； to； at} the customer's point of view."
"二、阅读理解
阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。（每题10分）
NOTABLE QUALITY MANAGEMENT FAILURES
A Quality Management System （QMS） should clearly understand customer requirements， and to provide good design， qualified production in an effective and efficient way.
When the Quality Management System fails to fulfill its function and customer requirements are not met， customers might be upset； management and employees both might be unhappy， but its negative influence is not so wide-spread. Unluckily， some Quality Management System failures do make headlines.
Here are three cases of famous quality management failures:
3 MILE ISLAND
The worst nuclear disaster in U.S. history broke out at the 3 Mile Island reactor facility in eastern Pennsylvania in March 1979.Proper controls that should have been developed as part of routine safety procedures were not in place. Then the situation was made worse by human error because of the lack of proper training. The only new nuclear power stations built since that day were the ones already under construction.
FORD PINTO
TheFord Pintois the most well-known and the worst disaster in the whole U.S. automobile industry in the 1970s. Apparently the entire U.S. auto industry decided to spend the 1970s resting on their laurels after building great cars that sold well during the sixties. Not only were many cars built in the 1970s ugly and poorly designed， they also became very unreliable after 40-50 thousand miles. The Pinto tops the list of QMS failures because of its dangerous design faults and the questionable ethical decisions made by top management.
IPHONE 4
Apple almost lost its dominance in the smartphone market when it became clear that it was difficult to make a call using the much expected iPhone 4. Calls were dropped suddenly and frequently causing wide spread dissatisfaction among loyal customers who had upgraded to the new model early on. Independent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call – not a great feature for a handheld device mainly used to make calls.Meanwhile Apple continued to deny or minimize the problem.As the problem continued to make news headlines， Apple eventually agreed to a “voluntary” recall to correct the problem.
All of the above famous quality management failures could probably have been prevented if the principles of a fully functioning quality management system had been in place.
操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。
1. A company should provide well designed products. {T； F}
2. A company should place company's interest at the first place. {T； F}
3. A company should reduce the amount of waste. {T； F}
4. A company should satisfy all employees' requirements. {T； F}
5. A company should produce qualified products. {T； F}"
"二、阅读理解
阅读下面的文章，根据文章内容选择题目答案。（每题10分）
THE HISTORY OF QUALITY CONTROL
Quality control is a series of activities that ensure and improve the quality of products and service.
The term 'quality control' came into common use in the 1950s because of W. Edward Deming. His 'Fourteen Points' have become the bible for quality control specialists. When the post-war world returned to regular manufacturing， Deming said that inspecting product quality after they were made was unacceptable. Instead， he proposed a process known as 'statistical quality control'. It would use closely monitored performance measures to control quality while a product was being made. The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes. This would in turn improve quality control.
Another important principle of Deming's beliefs was that upper management should be responsible for quality failures. He strongly believed that it was possible for the workers to work hard to produce the highest quality products if they were given the right tools and working environment. In Deming's own words， 'the basic cause of sickness in American industry and the resulting unemployment is a failure of top management to manage.' He believed that strong leadership led to a motivated work force.
If strong leadership is the term for managers in a quality environment， then empowerment is the key concept for workers in Deming's system. Improved education and training are key factors in reaching employees and making them believe that their increased participation in the work process is an essential part of improving quality. Involvement， participation， and teamwork are seen as absolute 'must haves' if a quality workplace is to be created.
The Japanese were the first to use Deming's Fourteen Points， and made great success. As an example， one Japanese factory doubled production in just one year and was expecting to gain an additional 25 percent improvement the following year， with no increase in the amount of working hours. All this happened as a result of simply improving quality. It was in the late 1970s that American manufacturing factories realized that quality control was a significant issue. By that time， Japanese firms such as Honda and Sony were taking over large portions of the American consumer market while it took most American firms until the 1990s to put quality control practices in place.
操作提示：通过题干后的下拉框选择题目的正确答案。
1. According to W. Edward Deming， what is the best time to control product quality？
A. Before a product is made. {A； B； C}
B. After a product is made.
C. During the production process.
2. When there are quality failures， where does W. Edward Deming think the blame lies？ {A； B； C}
A. In the workforce.
B. In the upper management.
C. In the tools.
3. Which of the following will not help to create a quality workplace？ {A； B； C}
A. Working alone.
B. Group participation.
C. Training programs.
4. During which period were some Japanese firms winning American consumer markets over American firms？ {A； B； C}
A. 1990s.
B. 2000s.
C. 1970s.
5. According to the passage， which of the following statements about quality control is NOT correct？ {A； B； C}
A. Quality control can lead to great success for a company.
B. Quality control can be done within one department.
C. Quality control requires constant improvement."
"题目：______ these potential problems， two-way radios are preferable as they are extremely reliable for short distances and can broadcast to several people at once.
Considered
Given
Including"
题目：—_______________
—We have sent out leaflets to all residents， explaining what to do in an emergency.
How do you deal with emergency？
What have you talked to the public？
What do you want the residents do？"
题目：—__________________
— With pleasure. Emergency planning covers several different aspects.
Could you explain when your work on emergency planning began？
Could you explain why your work on emergency planning is still on？
Could you explain how your work on emergency planning is going on？"
题目：—_____________________
— Fire， fire service please! There's a huge fire here.
911， how may I direct your call？
How may I help you？
What can I do for you？"
题目：—Hurry up! If the fire spreads to the stairs， it could block our way out!
—_____________This is no time for talking.
Let's run.
We'd better call 911.
You're right!"
题目：—Perhaps we should climb out of the window and jump down？ It's only two floors.
—_________________We'd better wait for the rescue.
That' a good idea.
No， we can't do that.
I think we will kill ourselves."
题目：A campus emergency ______ occur at any time of the day or night， weekend， or holiday， with little or no warning.
have to
dared
may"
题目：Chemical spill guidelines should be established by the lab supervisor and should take into ______ the following.
consideration
confidence
care"
题目：Government agencies are responsible for declaring the evacuation of a given area and will， in many instances， already have evacuation plans ______.
out of place
in place of
in place"
题目：Many disasters allow no time for people to gather even the most basic necessities， which is ______ planning ahead is essential.
why
because
since"
题目：Patrols should be conducted by teams ______ individuals.
rather than
no less than
more than"
题目：Preparedness actions are aimed ______ planning， organizing， training， equipping， exercising， evaluating， and implementing corrective actions to ensure effective coordination during incident response.
to
at
for"
题目：Some of the risks may be relevant to your community. Find out which ones by ______ www.GetPrepared.uk.
visiting
visit
visited"
题目：These preparedness frameworks either exist in various stages of development ______ have been implemented.
nor
and
or"
题目：When you complete Part 1， you will be able to learn __________.
to what do for specific hazards
what to do for specific hazards
what do for specific hazards"
"二、翻译
为下面的句子选择正确的翻译（每题10分）。
操作提示：通过题干后的下拉框选择题目的正确答案。
1. Building occupants should not re-enter the building until cleared by emergency personnel. {A； B； C}
A. 楼房的居民在危险情况没有被应急人员清除完以前应该再次进入楼道。
B. 楼房的居民在危险情况没有被应急人员清除完前可以再次进入楼道。
C. 楼房的居民在危险情况没有被应急人员清除完前不应该再次进入楼道。
2. In addition， it is recommended that all staff and faculty members maintain a personal emergency kit in their work area. {A； B； C}
A. 此外，建议所有员工在工作区放置一套个人急救包。
B. 此外，要向所有员工推销在工作区摆放的一套个人急救包
C. 此外，所有员工要建议公司在在工作区放置急救包。
3. An emergency situation may result in recovery problems ranging from relatively minor to severe. {A； B； C}
A. 紧急情况可能会导致从相对轻微到严重的各种恢复问题。
B. 紧急情况会导致轻微或者严重恢复问题。
C. 紧急情况一定会导致从相对轻微到严重的各种恢复问题。
4. Doorways offer no greater protection than any other area. {A； B； C}
A. 出入口的保护作用比其他区域的更强大。
B. 出入口的保护作用不比其他区域强大。
C. 出入口的保护作用不能与其他强大区域相比。
5. We will have to place ourselves where we can make the greatest contribution. {A； B； C}
A. 我们将不得不做出最大的贡献。
B. 我们应该拿下最大的项目。
C. 我们应该把自己放到能做出最大贡献的位置。"
"二、完型填空（每空10分）。
操作提示：通过题目中的下拉选项框选择恰当的词语补全填空。
Over the decade 2001–2010， an average of more than 700 natural and technological emergencies occurred globally every year， {affect； affecting； affected} approximately 270 million people and causing over 130 000 deaths annually. Twenty-five per cent of these emergencies， and 44 per cent of these deaths， occurred in less developed countries with limited capacities to prepare for and respond effectively {to； with； for} emergencies. These statistics do not include the high levels of mortality and morbidity associated with conflict-related emergencies. {Due to； Based on； According to} the World Bank， over 1.5 billion people live in countries affected by violent conflict. These populations suffer from the consequences of societal disruption and increases in mortality and morbidity due to infectious diseases， acute malnutrition， trauma and complications from chronic diseases.
Over the same time period， risks to public health {have increased； has increased； increases} due to globalization， and international travel and trade. Such risks might be transmitted by people （e.g. SARS， influenza， polio， Ebola）， goods， food， animals （e.g. zoonotic disease）， vectors （e.g. dengue， plague， yellow fever）， or the environment （e.g. radio-nuclear releases， chemical spills or other contamination）.
In all types of emergencies， the poorest and most vulnerable people suffer disproportionately. These {positive； negative； affirmative} impacts are complicated by the enormity of the resulting economic costs， averaging over US$100 billion per year. The appropriate and timely management of these risks requires effective national and international capacities， intersectoral collaboration， the promotion of equity， the protection of human rights， and the advancement of gender equality."
"二、阅读理解
阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）
EBOLA SURGE — 2014
The 2014 Ebola outbreak is the largest in history and the first Ebola outbreak in West Africa. Although the current epidemic does not cause a significant risk to other nations， many countries， including China and the United States of America， have actually been working closely with the Ebola hit states. For example， the US Centers for Disease Control and Prevention （CDC） is taking precautions at home besides its activities abroad.
CDC's team of “virus hunters” is supported by specialized public health teams both in West Africa and at the CDC Atlanta headquarters. Together， they offer continuous support to save lives and protect people. CDC works closely with a number of US government agencies， national and international partners. CDC's experience of working with Ebola is important to the World Health Organization's growing West Africa Ebola response.
On Sept. 2， 2014， CDC Director， Tom Frieden called for more international partners to join this effort. “The sooner the world comes together to help West Africa， the safer we all will be. We know how to stop this outbreak. There is a window of opportunity to do so — the challenge is to scale up the massive response needed to stop this outbreak.”
CDC's response to Ebola is the largest international outbreak response in CDC's history with over 100 disease specialists on the ground in West Africa， supported by hundreds of public health emergency response experts stateside， activated at Level 1， its highest level， because of the significance of this outbreak.
The CDC supports affected countries to establish Emergency Operations Centers at national and local levels and helps countries track the epidemic including using real-time data to improve realtime response.
Efforts in West Africa to identify those infected and track people who have come into contact with them are improving. The CDC is operating and supporting labs in the region to improve diagnosis and testing samples from people with suspected Ebola from around the world.
Local health care systems are strengthened through communication， coordination with partners and training on infection control for health care workers and safe patient treatment.
操作提示：通过题干后的下拉框选择题目的正确答案。
1. How could we describe the 2014 Ebola outbreak？ {A； B； C}
A. The first one in western countries.
B. It did not ever threaten West Africa.
C. Not the first but the largest one.
2. The 2014 Ebola outbreak response was. {A； B； C}
A. an American stateside activity
B. an international activity
C. a regional activity
3. What does the word “massive” mean in Para. 3？ {A； B； C}
A. Huge.
B. Quick.
C. Urgent.
4. How many disease specialists from CDC have gone to West Africa for the Ebola response？ {A； B； C}
A. Less than 100.
B. A hundred.
C. More than 100.
5. What action does CDC take to respond to the large Ebola outbreak？ {A； B； C}
A. Work closely with governmental， national and international partners.
B. Call for more partners to join this effort.
C. Establish Emergency Operations Centers."
"二、阅读理解
阅读下面的文章，根据文章内容判断文章后的句子是正确（T）还是错误（F）。（每题10分）
HOW TO PREPARE AN EMERGENCY RESPONSE PLAN FOR YOUR WORKPLACE
Emergencies and disasters can occur any time without warning. The more you are prepared for them， the better you will be able to act， reducing panic and confusion when an emergency occurs.
Emergency response plans （ERPs） are intended to provide clear and effective steps for managing an emergency. An ERP should deal with a variety of issues including evacuation of buildings， communication with local emergency services and the general public， individual roles and responsibilities during an emergency， and supplies and materials that may be needed.
Follow these basic guidelines to develop an effective ERP for your workplace:
• Determine when an evacuation would be necessary.
• Choose primary and secondary evacuation routes and emergency exits. Make sure they are clearly marked and well lit. Post signs.
• Install emergency lighting in case a power cut occurs during an evacuation.
• Ensure that evacuation routes and emergency exits are wide enough for people to be evacuated， clear at all times， and unlikely to expose evacuating people to additional hazards.
• Coordinate your plan with the local emergency management office.
• Choose “evacuation wardens” who will help others during an evacuation and account for employees.
• Establish specific evacuation procedures. This includes a sample ERP to give you a better idea of what your procedures should include.
• Establish a system for accounting for evacuated employees.
• Hold emergency drills at least once a year to ensure that employees know what to do in an emergency and to test the effectiveness of emergency exit routes and procedures. Keep records of such drills.
• Consider the transportation needs of employees.
• Post evacuation procedures where employees can read them.
• Establish procedures for helping people with disabilities and people who do not speak your local language.
• Consider how you could quickly get important personal information about employees in an emergency （for example， contact numbers for their home， next-of-kin， or special medical conditions.
操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。
1. The emergency response plan is needed for reducing panic and confusion when an emergency occurs. {T； F}
2. Supply of basic necessities is not included in an ERP. {T； F}
3. According to the passage， the blocked emergency exits can help avoid further hazards. {T； F}
4. The evacuation plan of your workplace should be in line with that of local emergency management office. {T； F}
5. To ensure that employees know what to do in an emergency and to test the effectiveness of emergency exit routes， the emergency drills should be held once half a year. {T； F}"
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