When writing persuasive claim or complaint letter,you should()
When writing persuasive claim or complaint letter,you should()
A.address the letter to a specific department such a customer-service department rather than to an individual to get more attention.
B.appeal to the receiver's sense of responsibility and pride in the company's good name.
C.use a strong tone with accusatory language to demonstrate your dissatisfaction.
D.suggest that the receiver intentionally deceived you or intentionally created the problem.
正确答案:appeal to the receiver's sense of responsibility and pride in the company's good name.
Tag:数字时代的商务英语写作
时间:2023-12-22 15:12:49