Which of the following is the most appropriate opening for an adjustment letter granting a claim?()
Which of the following is the most appropriate opening for an adjustment letter granting a claim?()
A.The enclosed check for $78,which covers the cost of your dinner,demonstrates our desire to satisfy our customers and earn their confidence.
B.Thank you for your letter of November 16 describing your bad dining experience with us last weekenD.C.We are very sorry to hear that your meal with us did not meet your expectations.
D.Although we believe that the food we served last weekend was of the highest quality,we are willing to refund the cost of your dinner this time only.
正确答案:The enclosed check for $78,which covers the cost of your dinner,demonstrates our desire to satisfy our customers and earn their confidence.
- 上一篇:Kim is following the three-part plan to write a direct claim letter about a problem with her digital communication service bundle.What should she put in her opening?()
- 下一篇:To encourage a positive response to your request for action,consider connecting your appreciation in the closing to a statement developing sender benefits.()