Which of the following would be classed as physical evidence in terms of the tangible cues that customers may use to evaluate a service?
Which of the following would be classed as physical evidence in terms of the tangible cues that customers may use to evaluate a service?
A.Delivery vehicles
B.Staff uniforms
C.Price
D.Attitude
正确答案:Delivery vehicles;Staff uniforms
Tag:解密市场营销
时间:2023-12-17 20:03:48