How can we make an EFFECTIVE Complaint or a Claim?

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How can we make an EFFECTIVE Complaint or a Claim?

正确答案：Begin directly. Tell what is wrong.Present enough facts.Name specific actions to correct the problem.Politely mention strong terms if fail to get a satisfactory reply.End positively and friendly but firm.

Tag：商务英语口语与实训时间：2021-03-15 14:55:52

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