智慧树知到《跨文化商务交际（西安工业大学）》2025章节测试答案

B、错

答案： 【错】

3、判断题：Notices， circulars， orders， bulletins etc. are typical examples of downward

communication.

A、对

B、错

答案： 【对】

4、判断题：Loudspeaker announcements are sometimes also a kind of downward

communication.

A、对

B、错

答案： 【对】

5、判断题：We have to be skilled at dealing with what is always involved in business communication

A、错

B、对

答案： 【对】

第四章 单元测试

1、判断题：Business communication is a static multi-channeled process.

A、错

B、对

答案： 【错】

2、判断题：Subordinates may report working progress or problems to their manager as a downward communication.

A、错

B、对

答案： 【错】

3、判断题：When upward communication is poor， rumors and misinformation will spread around.

A、错

B、对

答案： 【错】

4、判断题：There are different patterns of communication based on different points of view in business situation.

A、对

B、错

答案： 【对】

5、判断题：Etiquette is what to do， while protocol is how to do it.

A、错

B、对

答案： 【错】